This is our privacy policy page.
1.Introduction
Octopus Lifestyle Private Limited (“Company”, “Octopus”, “we”, “our”, “us”) respects the privacy of its users and is committed to protecting personal information shared with us through our website and digital platforms.
This Privacy Policy explains how we collect, use, store, disclose and protect personal information in accordance with applicable Indian laws, including the Information Technology Act, 2000 and the rules framed thereunder. By using our website and services, you consent to the practices described herein.
2.Information We Collect
We may collect the following types of personal information when you interact with us:
Contact Information: Names, email addresses, phone numbers, and mailing addresses.
Payment Information: Payment card details and billing information.
Order Information: Details about the products you purchase, including order history.
Communication Data: Records of your interactions with us, such as emails or customer service inquiries.
Device Information: Information about your device, such as IP address, browser type, and operating system.
Usage Information: Data on how you navigate and use our website, including cookies and other tracking technologies.
3.How We Use Your Information
We may use your personal information for the following purposes:
Processing Orders: To fulfill and manage your orders, including order confirmation, shipping, and returns.
Customer Support: To respond to your inquiries, provide assistance, and resolve issues.
Marketing: To send promotional emails, newsletters, and updates with your consent (you can opt-out anytime).
Improving Services: To analyze and enhance our website, products, and customer experience.
Legal Compliance: To comply with applicable laws and regulations.
Communicating with you about your account, activities on our Services and policy changes;
Undertaking activities to verify or maintain the quality or safety of a service or device;
4.Data Sharing
We may share your personal information with the following parties:
Service Providers: Trusted third-party partners (Shopify, Facebook, EShopBox, Google, Nector, Razorpay etc) who assist in order processing, shipping, and payment processing.
Legal and Regulatory Authorities: When required to comply with the law or protect our rights.
Data Security
We employ reasonable security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of data transmission over the internet is entirely secure.
5.Your Rights
You have the following rights regarding your personal information:
Access: Request access to your personal data.
Correction: Request corrections to inaccuracies in your data.
Deletion: Request deletion of your data, subject to legal requirements.
Restriction: Request restrictions on the processing of your data.
Data Portability: Request a copy of your data in a structured, commonly used format.
Withdraw Consent: You can withdraw consent for marketing communications at any time.
Cookies and Tracking Technologies
You may stop or restrict the placement of Technologies on your device or remove them by adjusting your preferences as your browser or device permits. The online advertising industry also provides websites from which you may opt out of receiving targeted ads from data partners and other advertising partners that participate in self-regulatory programs. You can access these and learn more about targeted advertising and consumer choice and privacy, at www.networkadvertising.org/managing/opt_out.asp, http://www.youronlinechoices.eu/, https://youradchoices.ca/choices/, and www.aboutads.info/choices/. To separately make choices for mobile apps on a mobile device, you can download DAA’s AppChoices application from your device’s app store. Alternatively, for some devices you may use your device’s platform controls in your settings to exercise choice.
Please note you must separately opt out in each browser and on each device. Advertisements on third party websites that contain the AdChoices link may have been directed to you based on information collected by advertising partners over time and across websites. These advertisements provide a mechanism to opt out of the advertising partners’ use of this information for interest-based advertising purposes.
Changes to this Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on our website, and the date of the latest revision will be indicated.
Children’s Information
The Services are not directed to children under 17 (or other age as required by local law), and we do not knowingly collect personal information from children. If you learn that your child has provided us with personal information without your consent, you may contact us as set forth below. If we learn that we have collected any personal information in violation of applicable law, we will promptly take steps to delete such information and terminate the child’s account.
6. Your Choices
General
You have certain choices about your personal information. Where you have consented to the processing of your personal information, you may withdraw that consent at any time and prevent further processing by contacting us as described below. Even if you opt out, we may still collect and use non- personal information regarding your activities on our Services and for other legal purposes as described above.
Email and Telephone Communications.
If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails. Note that you will continue to receive transaction-related emails regarding products or Services you have requested. We may also send you certain non-promotional communications regarding us and our Services, and you will not be able to opt out of those communications (e.g., communications regarding the Services or updates to our Terms or this Privacy Policy).
We process requests to be placed on do-not-mail, do-not-phone and do-not-contact lists as required by applicable law.
Mobile Devices
We may send you push notifications through our mobile application. You may at any time opt- out from receiving these types of communications by changing the settings on your mobile device. We may also collect location-based information if you use our mobile applications. You may opt-out of this collection by changing the settings on your mobile device.
“Do Not Track.”
We may send you push notifications through our mobile application. You may at any time opt- out from receiving these types of communications by changing the settings on your mobile device. We may also collect location-based information if you use our mobile applications. You may opt-out of this collection by changing the settings on your mobile device.
“Do Not Track.”
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.
7. Security
We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unintentional disclosure.
By using the Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Services, by mail or by sending an e-mail to you.
8.Grievance Redressal
For any questions, concerns or grievances relating to this Privacy Policy or the handling of personal information, users may contact:
Email: support@buyoctopus.com
Last Updated on April 23, 2026
